Terms of Service

Last updated: 29 May 2026

⚠️ Template — review with an Australian lawyer before relying on this. RestOps is operated by Eatelligence (Australia). These terms are governed by the laws of New South Wales, Australia, and nothing here limits rights you have under the Australian Consumer Law.

1. Who we are

RestOps (“the Service”) is a software-as-a-service platform operated by Eatelligence (“we”, “us”). By creating a workspace or using the Service you (“you”, “the Customer”) agree to these Terms.

2. The Service

RestOps helps hospitality businesses manage suppliers, price lists, orders, receipts and invoices across one or more venues. We may add, change or remove features over time. We aim for high availability but do not guarantee the Service will be uninterrupted or error-free.

3. Accounts & your responsibilities

You are responsible for the accuracy of the information you enter and for activity under your accounts.
You must keep credentials secure and ensure your team uses the Service appropriately.
You are responsible for the email-sending (SMTP) credentials you connect and for messages sent from your domain via the Service.

4. Plans, fees & GST

A free plan is available. Paid plans (e.g. Pro at A$49/month) are billed in advance via our payment processor (Stripe).
All prices are in Australian dollars (AUD). Where applicable, GST will be added or noted on your tax invoice.
Subscriptions renew automatically until cancelled. You can manage or cancel your subscription at any time from Settings; cancellation takes effect at the end of the current billing period.
Except where required by the Australian Consumer Law, fees are non-refundable.

5. Acceptable use

You must not misuse the Service, attempt to breach its security or tenant isolation, send unlawful or unsolicited email, or use it to infringe others’ rights. We may suspend a workspace that poses a security, legal or non-payment risk.

6. Your data

You retain ownership of the data you put into RestOps. You grant us the limited rights needed to host and operate the Service for you. We handle personal information in line with our Privacy Policy and the Privacy Act 1988 (Cth). You can export or request deletion of your workspace data.

7. Third-party services

The Service relies on third parties including Supabase (hosting/database, Australian region), Stripe (payments) and Anthropic (invoice parsing). Their handling of data is subject to their own terms.

8. Availability & liability

To the extent permitted by law, the Service is provided “as is”. Our liability is limited to, at our option, re-supplying the Service or refunding the fees you paid in the prior three months. Nothing in these Terms excludes guarantees that cannot be excluded under the Australian Consumer Law.

9. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or non-payment. On termination you may export your data for a reasonable period before deletion.

10. Changes & contact

We may update these Terms; material changes will be notified in-app or by email. Questions: support@eatelligence.au.

Read our Privacy Policy →